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Boca Raton - Pompano Beach - Deerfield - Coconut Creek - Parkland - Coral Springs - Margate Tamarac - N. Lauderdale - Lauderhill - Sunrise - Westoc - Davie - Fort Lauderdale - Plantation Pembroke Pines - Miramar - Cooper City - S.W. Ranches - Dania Beach - Hollywood - N. MIAMI
Established in the S. Florida Area in 2000, AAA Century Appliance LLC has continuously gained the trust of our customers' by offering the very best value and service for their appliance needs. We are one of the premier appliance repair companies operating in Palm Beach, Broward, and Miami/Dade County because we believe in recruiting the best Technicians' and Professional Office Staff, which enables us to offer our clients' an exceptional service experience. We are committed to raising the bar in our field.
One of the ways Century Appliance Inc. has challenged the way a typical appliance repair company operates, was by conducting a survey asking the general public in Dade, Broward, and Palm Beach Counties, what they would like to see change in the Appliance Service Industry.
By far, the largest complaint made by consumers in all three Counties was of the
HIGH COST of SERVICE CALL FEES.
A Service Call Fee, is a Non-Refundable fee companies charge for a diagnosis of an appliance
The National Average for a Service Call Fee in 2005 was $25.00
In January 2012 it was between $45.00 - $85.00 per Appliance
Sears Appliance Service: $65.00 Service Call Fee
General Electric Service: $74.95 Home Charge Fee
There are many advertisements that will claim "Free Service Call Fee with Repair". However, don't be fooled by a misleading ad. ALL APPLIANCE REPAIR & SERVICE COMPANIES WILL CHARGE A SERVICE CALL FEE. The fee is usually applied to the total cost of the repair, so many companies will claim it's FREE. But is it? We ask, "What if the technician finds your appliance is operating correctly? What if you decide the repair cost is too high and would rather buy a NEW appliance instead of fixing the old one? So many "What if's" but always the same cost.
The second most common complaint reported was the lack of Professionalism.
S. Florida Residents', you've spoken and we've listened....
In 2013, we LOWERED our Service Call Fee from $45.00 to the current PROMOTION of $19.99 per appliance. This gave our customers' the security and freedom to make an informed decision on whether or not to repair their appliance without the pressure of a high Non-Refundable Fee.
Secondly, we invested in extensive customer service courses for every member of our staff. From our Scheduling Department, to our Accounting & Management Team, everyone is involved. The emphasis during training is on the "person-to-person" interaction that was missing In this industry. Corporations had reduced the customer service experience to clients' feeling like a number. At AAA Century Appliance LLC, we recognize that you are a person with unique, individual appliance needs and a budget.
WE'VE MADE IT OUR MISSION….... to work hard to earn your trust. It is our obligation to provide competitive pricing that reflects our nation's current economic standing, while also ensuring you receive superior service and value!
WE'VE MADE IT OUR GOAL..... to offer S. Florida Residents' honest, professional, personalized service. Our administrative staff and factory trained technicians will work together as a team to ensure that your experience with AAA Century Appliance LLC is a positive one.
!! ONLINE SPECIAL !!
ONLY$19.99 SERVICE CALL
CALL NOW FOR 1ST AVAILABLE APPOINTMENTS IN YOUR AREA!