CENTURY APPLIANCE INC.
TOLL FREE 1888-556-0771
PALM BEACH 561-807-7455 BROWARD 954-970-7755 MIAMI 305-428-2176
O N L I N E P R O M O T I O N *
ONLY $19.99 SERVICE CALL!!
Appliance Repair by Century Appliance
4700 N HIATUS RD, STE. 151D
SUNRISE, FL 33351
ph: 888-556-0771
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BOCA RATON - HIGHLAND BEACH - POMPANO - DEERFIELD - COCONUT CREEK - PARKLAND CORAL SPRINGS - MARGATE - TAMARAC - N. LAUDERDALE - LAUDERHILL - SUNRISE - WESTON - DAVIE FT. LAUDERDALE, PLANTATION , PEMBROKE PINES - MIRAMAR - COOPER CITY - SW RANCHES - DANIA - HOLLYWOOD - HALLANDALE BEACH - N. MIAMI - HIALEAH - OPA LOCKA
Established in the S. Florida Area in 2000, Century Appliance Inc. and AAA Appliance Repair Professionals Inc. have continuously gained the trust and respect of our customers' by offering the very best value and service for their appliance needs. We are one of the premier appliance repair companies operating in Palm Beach, Broward, and Miami/Dade County because we believe in recruiting the best technicians' and professional office staff to enable us to offer our clients' a unique, exceptional experience. We guarantee you will not be treated like a number.
With several locations and an incredible PARTS-ACCESSORY inventory, we've covered all the bases!
One of the ways Century Appliance Repair has challenged the way the typical appliance repair company operates, was by conducting a survey asking the general public in Dade, Broward, and Palm Beach counties, as well as our own customers' what they would like to see change in the service industry as a whole. The largest complaint shared by most consumers was the high cost of the Service Call Fee. (This is the Non-Refundable Fee companies charge to send a qualified technician to a residence or business for the purpose of diagnosis of an appliance) Although there are advertizements with "Service Call Fees Waived with Repair" or "Free Service Call Fee with Repair" make no mistake, ALL Appliance Repair/Service Companies have this fee.
This fee has risen from $25.00 in 2000 to the current National Average of $45.00 - $85.00 in 2011.
Current Examples: Sears Appliance Service: $129.00 FLAT RATE Service Call Fee General Electric Service: $74.95 Home Charge Fee
We decided the first thing we could do that would make an immediate difference for our customers' was to LOWER our Service Call Fee to the current promotion of $19.99 per appliance. This gave our customer's a CHOICE to proceed with a repair versus feeling pressured into repairing their unit due to the Non-Refundable Fee. We also require extensive customer service training courses for every member of our office staff from Dispatch and Scheduling, to our Accounting and Management Divisions. The emphasis of these courses is person - to - person interaction that is sorely missing in Corporations that have reduced genuine customer service to feeling like a number rather than a real person with an individual budget and needs.
So, whether it is individual parts you're looking for or a washing machine motor that needs a replacement, we will cater our service to meet your appliance needs. With our Factory Trained Technicians and experienced Service Management Team, we take pride in providing our customers' superior service at prices they have grown to appreciate and expect.
Century Appliance Inc. is an Authorized Factory Repair Center for GE, LG, Sears, and Magic Chef. These fortune 500 companies have entrusted us to provide top quality service for their In-Warranty and Extended Service Contract clients!
. WE'VE MADE IT OUR MISSION….. to work hard to earn your trust and satisfaction. It is our obligation to provide competitive pricing that reflects our nation's current economic standing, while also ensuring you receive superior service and value!
WE'VE MADE IT OUR GOAL..... to offer ALL S. Florida residents' honest, professional, personalized service. Our customer service staff and factory trained technicians will work together as a team to ensure that you experience exceptional service from Century Appliance Inc. and our affiliate, AAA Appliance Repair Professionals Inc.
NEED TO ORDER PARTS?
Whether you seek our technicial staff's expertise, or you simply prefer to "Do-It-Yourself", Century Appliance Inc. working with MSA can supply you with the best appliance parts inventory, research, price, and delivery. It's as easy 1, 2, 3! Jump ahead to our "Services" page and learn how to order, track, and purchase parts for all your household appliance needs!
TO VISIT OUR PARTS WEBSITE!
OR CALL
1-877-827-4996
Appliance Repair by Century Appliance
4700 N HIATUS RD, STE. 151D
SUNRISE, FL 33351
ph: 888-556-0771
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