AAA CENTURY APPLIANCE LLC.
Simple. Honest. Professional.
Major Residential Appliance Repair
ONLY *$45.00 SERVICE CALL
888-556-0771, Ext. 1
SERVING SOUTH PALM BEACH, BROWARD, AND NORTHWEST MIAMI DADE COUNTIES
BROWARD COUNTY LOCAL 954-970-7755, EXT 1
*$45.00 SERVICE CALL FEE is PER APPLIANCE MON - FRI in BROWARD COUNTY
$50.00 SERVICE CALL FEE is PER APPLIANCE MON - FRI in PALM BEACH & DADE COUNTY
$50.00 SERVICE CALL FEE IN ALL AREAS on SATURDAY
**$15.00 DISCOUNT ON ALL ESTIMATES FOR REPAIR FOR RETURN CLIENTS
AAA CENTURY APPLIANCE LLC
10236 NW 47TH ST
SUNRISE, FL 33351
ph: 888-556-0771
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Simple. Honest. Professional.MAIN Administration Office 10236 NW 47th Street, Sunrise, Florida 33351
admin@centuryappliancerepair.com or aaacenturyappliance@gmail.com
Boca Raton - Pompano Beach - Deerfield - Coconut Creek - Parkland - Coral Springs - Margate - Tamarac - N. Lauderdale - Lauderhill - Sunrise - Weston - Davie - Fort Lauderdale - Plantation - Sunrise - Pembroke Pines - Miramar - Cooper City - S.W. Ranches - Dania Beach - Hollywood
Established in the S. Florida Area in 2003, AAA Century Appliance LLC has continuously gained the trust of our customers' by offering the very best value and service for their appliance needs. We are one of the premier appliance repair companies operating in Palm Beach, Broward, and Miami/Dade County because we believe in recruiting the best Technicians' and Professional Office Staff, which enables us to offer our clients' an exceptional service experience. We are committed to raising the bar in our field.
One of the ways AAA Century Appliance LLC has challenged the way a typical appliance repair company operates, was by conducting a survey asking the general public in Dade, Broward, and Palm Beach Counties, what they would like to see change in the Appliance Service Industry?
By Far, the most common Complaint expressed by consumers was the HIGH COST of the
Non-Refundable SERVICE CALL FEE.
"What is a Service Call Fee or Diagnositc Fee?"
A Service Call Fee or Diagnostic Fee, is a Non-Refundable Fee ALL companies charge (per appliance) to
send a Technician to your residence to diagnose a Specific Problem or Malfunction with the appliance.
The National Average for a Service Call / Diagnostic Fee in 2010 was $45.00 - $70.00 per Appliance
As of January 2018 it was between $65.00 - $120.00 per Appliance
CURRENT EXAMPLES:
Sears Appliance Service: $99.00 Service Call Fee
Best Buy $99.99 Diagnostic Fee
General Electric Service: $99.95 Home Charge Fee
LG - Life's Good $189.00 Service Call Fee
There are many advertisements that will claim "Free Service Call Fee with Repair". However, don't be fooled by a misleading AD. ALL APPLIANCE REPAIR & SERVICE COMPANIES WILL CHARGE A SERVICE CALL / DIAGNOSTIC FEE to send a Professional Technician to your residence to diagnose each Appliance. The fee is usually applied towards the cost of the repair, so many companies will claim it's FREE, but is it?
We ask, "What if the technician finds your appliance is operating correctly?"
"What if you decide the repair cost is too high and would rather buy a NEW appliance instead of fixing the old one?"
So many "What if's" but always the same cost. In 2014, we LOWERED our Service Call Fee TO ONLY $45.00 per appliance, in Broward County and $50.00 in Palm Beach and Dade County. This promotion offers our clients' the Security and Freedom to make the decision without the pressure of a HIGH Non-Refundable Fee.
Please note: We do NOT provide ESTIMATES over the phone or via email.
It is important to have a Professional Technician provide an onsite diagnosis of your appliance and problem for an ACCURATE estimate,
whether it is our company, or another company of your choice.
The second most common complaint reported in the industry was the lack of PROFESSIONAL and POLITE service.
S. Florida Residents' have spoken and we are PAYING ATTENTION....
When calling a Telephone Company, Bank, even local Grocery store, many consumers find the simple courtesy of "Please", "Thank you", and "May I.." are almost nonexistent these days. Although these are simple words, they still convey mutual respect and consideration which can make an ordinary interaction a far more pleasant experience. We have invested in many Customer Service and Effective Communication courses for our staff to participate in and comlplete. From our Technical Staff, Scheduling Department, Accounting Department, & Management Team, everyone is involved.
The emphasis during training is on the "person-to-person" interaction that is missing in the Service Industry today. Many Corporations have reduced the customer service experience dramatically, which can often leave a client feeling like nothing more than a number or a dollar sign. At AAA Century Appliance LLC, we recognize that you are a person with individual appliance needs and a budget. We have all types of clients; form private individuals, Landlords with Tenants, to large Property Management Companies that contact our various offices daily. We recognize that each client will have different questions and concerns so we strive to provide a more personalized experience. Everyone is "greeted" by professional, pleasant, and polite staff members who are ready to assist with you with genuine interest for your concerns.
WE'VE MADE IT OUR MISSION..... to earn your trust by offering S. Florida Residents' Simple, Honest, Professional, service.
IT IS OUR OBLIGATION.....to provide Competitive Pricing that reflects the nation's current Industry Standard.
IT IS OUR HOPE.....that our clients feel comfortable & confidant to refer their friends, family, and colleagues' in the future.
AAA CENTURY APPLIANCE LLC
10236 NW 47TH ST
SUNRISE, FL 33351
ph: 888-556-0771
aaacentu